Delivery Information

Shipping And Handling Delivery is charged by weight and location. UK customers have a number of varying delivery options, European and International orders are all dispatched by Parcel Force Global Priority Service or AirSure. AirSure is only available for items sized as follows 150mm x 150mm x 600mm Box or 70mm x 900mm Tube. If your item is too big to be sent via this method we will contact you.

We shall dispatch you item by Royal Mail, Parcel Force or Carrier. If you have requested a faster delivery method then we shall ensure we do our best to dispatch your order via that method, Next day is not guaranteed and is at the discretion of the carrier. We can not be held responsible for any cost incurred for none delivery.

EU, Eire and International Orders - We will supply orders to overseas customers, however we operate strict security measures and reserve the right to refuse and refund any orders placed if they fail to meet any of our policies. If you are unsure then please contact us. All EU and International orders are sent recorded using either Global Priority or AirSure Service and delivered normally within 2-3 Days. Please note customs in receiving countries may hold the goods for inspection and delay delivery. We can not be held responsible for these delays.

Charges start @ £1.50 and are dependant on weight and location.
Standard Delivery can take 2-7 Days (Normally 3 or 4 days)
Royal Mail Special Delivery Before 1pm
Carrier 1-2 Working Days (Sent via Royal Mail Special Delivery, DHL or UPS)
Carrier 3-4 Working Days (Sent via DHL or UPS)

The cut off time for DHL is 9:45 and by UPS is 12:00
International is dependant on country and customs delays, normally up to 5 days

Please remember these times are week days and are from dispatch and not from order, some deliveries can be made on a Saturday but you must contact us to arrange special delivery.

Next day delivery is day after the item is despatched not the day ordered and maybe delivered up to 6pm.
If you must have the item by a specific time then please contact us directly and we can arrange a special am delivery to suit you. Please remember this is a custom service and is charged according to the special arrangements you require

Royal Mail Special Delivery - 95% of orders are dispatched the same day (working days) providing they have been recieved before 2pm. Please remember someone must sign for the item, we are not responsible if no one is avaliable and your item its taken back to your local sorting office.

We will always try and send your items by the fastest delivery service possible.

*********** CUSTOMER NOTICE ************
If you item has not turned up within 7 days it is probably at you local royal mail sorting office. Royal mail will not re-deliver unless you ring the number on the card left and ask them to. If an item is returned to us and you failed to collect it then a second delivery charge will need to be taken to cover the cost of re-delivery. If you choose to have a refund then you will not be refunded the delivery charge only the cost of the goods ordered